최근 검색


최근 검색 없음

Chat rating doesn't work on the customized widget



2021년 11월 29일에 게시됨

When the agent workspace is active, we can't use end-user's chat rating function after ending chat session on our Web-SDK-made widget. If using Web Widget (Classic), it works. Are there any ideas to solve it ?


0

1

댓글 1개

image avatar

Eric Nelson

Zendesk Developer Advocacy

Hey Nao,

Unfortunately at this time we don't have a way to offer chat ratings via the Web SDK when agent workspace is enabled.  I'm going to touch base with product to see if they can give an idea where this is on the roadmap.  

Thanks for your patience,

0


댓글을 남기려면 로그인하세요.

원하는 정보를 못 찾으셨나요?

새 게시물