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Views by Category



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Eric Norris

Zendesk Luminary

2021년 11월 29일에 게시됨

Hello,

Looking at the knew Knowledge and Search dashboard, and I was unable to find a filter for Category. Each of our products has its own category, and various help sections underneath. It would help us to understand the health of our KB articles if we had a per product view using category.

Thanks.


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Orsolya Forster

Zendesk Product Manager

Hi Eric Norris,

Thanks for your feedback. We're planning to add the category filter to the dataset. You can follow this community post and stay tuned with the release.

Cheers!

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