Is it possible to select an address with a trigger?

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  • Miles Ilog
    Zendesk Customer Care
    Hi Jeremy, 

    It's not currently possible to change the support address on a ticket via a trigger. The Select an Address app only functions when you have the Support agent interface open. The basic plan of Select an Address does have some automatic functionality of setting the address based on groups.

    If you feel this would be a useful product feature for an upcoming update to the Select an Address app, please leave a message in the official feature request thread
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