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eMail Channnel does not appear to be working

답변함


2022년 5월 03일에 게시됨

It appears as if tickets emailed into our account are not creating tickets.  How can we trouble shoot this?


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HI Michael,
 
There are some email troubleshooting tips here: Email troubleshooting guide
 
If you're still not able determine what's going in, I'd suggest Contacting Zendesk Customer Support so they can help.

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