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See the organization (Brazil)

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Branca Martins Di Buono

2022년 5월 10일에 게시됨

I would like to be able to see which organization (company) opened the ticket. At the moment in the mobile app I only see the organizations that the person who opened the ticket is part of, and often there are more than one.

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    Will Poon

    Zendesk Product Manager

    Hi Branca, 

    Thank you for your feedback. Right now in the mobile apps, you can view the organization(s) that a user is associated to by tapping on their avatar and viewing their profile information. You can see this in the screenshot below. 

    Is there anything you would like to improve with this? 

    Thanks,

    Will

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    Branca Martins Di Buono

    No, I wanna see the organization, like in MY screenshot above. The people have more than one organization (like the screenshot below), and i cannot work right without this information.

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    Will Poon

    Zendesk Product Manager

    Hi Branca, thanks for the information and apologies for the delay, I've created a ticket so that I can get more details off you on this. 

    Thanks,

    Will

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