Use WhatsApp number as a customer identifier

1 댓글

  • Mei-E Loh
    Zendesk Product Manager

    Hi Dianna, 

    We are aware of the problem and completely feel your pain.

    We have teams currently working on a plan to add phone number as an identity but unfortunately do not have a timeline yet as it seems like quite a big undertaking. 

    We will keep you posted once we have a better grasp of a plan

    Thank you!



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