최근 검색
최근 검색 없음
How to modify Ticket ID Format ?
답변함
Most Engaged Newbie of the Year - 2021
2022년 8월 19일에 게시됨
Hello,
I would like to modify the Ticket ID format (for example: Txxx).
What's the process to follow up to do it ?
Thank you very much
0
1
최근 검색
최근 검색 없음
2022년 8월 19일에 게시됨
Hello,
I would like to modify the Ticket ID format (for example: Txxx).
What's the process to follow up to do it ?
Thank you very much
0
댓글 1개
Gabriel Manlapig
To answer your question, this is currently not possible. Ticket numbers / ID in Zendesk are integers format only. For more information, please see this article: Changing your ticket ID starting number
1