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Automations Definitions Api
답변함
2022년 8월 21일에 게시됨
Just like there is an API to get trigger definitions is there an API to get automation definitions.
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2022년 8월 21일에 게시됨
Just like there is an API to get trigger definitions is there an API to get automation definitions.
0
댓글 3개
Serge BERTAINA DUBOIS
Hi Praveen,
look on this side:
https://developer.zendesk.com/api-reference/ticketing/business-rules/automations/
regards
Serge.
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praveen kumar
Hey Serge,
I'm looking for something like this https://developer.zendesk.com/api-reference/ticketing/business-rules/triggers/#list-trigger-action-and-condition-definitions but for automations.
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Serge BERTAINA DUBOIS
Hi Praveen,
Indeed, there is no API dedicated to automation actions.
A simple list of "Automations" (https://developer.zendesk.com/api-reference/ticketing/business-rules/automations/#list-automations) will allow you to find the actions.
Look at the json format of the automations:
https://developer.zendesk.com/api-reference/ticketing/business-rules/automations/#json-format
the "actions" element contains all of this.
friendships,
Serge.
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