Regex in bot fields

2022년 11월 04일에 게시됨

Could you please add the use of regex in fields in the chat bot. We need to add formats for all sorts of fields so we can assure the quality of the input.

Really a showstopper at the moment!

댓글 7개

날짜

Lisa Tam

Zendesk Product Manager

2022년 11월 08일

Hi Niels,

Thanks for submitting your feedback. Supporting regex is something we are looking to explore for 2023. Can you elaborate on the use cases and the type of regex you would need?

Niels

2022년 11월 08일

Hi Lisa,

For example: Phone number, emailadres, etc.

Naghash Baghdasaryan

2023년 7월 20일

Hi Lisa Tam,
It would be great to be able to use regex field types in the Bot flow.
One very useful use case is checking the GPA format provided by the end user.

Vahe Khumaryan

2023년 11월 20일

Hi Zendesk product team. Do you have any good news on this?

Nick S

2024년 2월 23일

Hi Lisa Tam - just wondering if there are any updates on this one? We would love to be able to use regex fields in our bot flows.

Gin Atkins

Zendesk Product Manager

2024년 2월 28일

Hi everyone,

We're working on adding more data field types currently, but aren't up to adding regex yet. We need to do some foundational work first on how we handle variables - we know it is important to people though. I'll reach out to a few folk here directly to chat in more detail to understand use-cases for regex - and if there are any workarounds that might pop up in the short-term.

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