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Different view on the edit screen and the view screen.

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2023년 1월 11일에 게시됨

Especially for tables, even if the appearance is adjusted on the edit screen, it often looks completely different on the public page. (height, width, margins, etc.)
I would like the tables to be displayed on the public page as they appear on the edit screen.
It is very inconvenient to have to adjust the HTML every time to create a well-formed table.


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Yes. The text editor for the article allows us the flexibility to make our articles via HTML and CSS but there is a big gap between edit view and saved view. 

Is there any plan to improve this feature Zendesk team?

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Katarzyna Karpinska

Zendesk Product Manager

Hey Asami Sakuramoto, thank you for taking the time to provide us with this feedback. We apologize for the delay on our end in providing you with a response to your feature request.

We wanted to let you know that at this time we are not able to commit to building this feature. We understand this may be frustrating but wanted to ensure we closed this loop to remain transparent.

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