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Make a way to bookmark current tickets!!
2023년 4월 05일에 게시됨
Everyday when it signs me off, I reopen and all my past tickets I was wanting to watch are gone.
And like today there are no recently viewed ones either.
This is a daily disaster.
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Heather Rommel
I agree bookmarking tickets should be built into the product. Right now the only way to do this natively is to add tags to them manually or something. We use Lovely Views app to bookmark and would love it right in Zendesk in addition.
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