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Two things Zendesk guides should support - note boxes and image enlarge
2023년 4월 12일에 게시됨
It's 2023 and I still can't believe Zendesk doesn't support note/tip/alert boxes in your WYSYWIG... This is basic documentation 101 people!
Also super frustrating is the fact that I can't enlarge images within a document. Please please please add support for clicking on a smaller image to open a popup with the full-resolution image. This is a BASIC REQUIREMENT for product documentation. No one wants to insert a full-resolution screenshot into the body of a page. I want a small image you can click to enlarge, please.
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댓글 4개
Molly Exten
I'm migrating content to Zendesk right now and the lack of a callout option in the WYSYWIG editor is a big headache for me.
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Briana Perez
We would also love the ability to enlarge photos in Guide. Some screenshots just do not look good and attaching them makes updates more tedious.
It would also be great if the a history of assignment notes were tracked somewhere.
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Matt Savoy
Agreed. When taking full-size screenshots for help files and users cannot enlarge them, it makes the help documentation useless.
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Katarzyna Karpinska
Hi All, thank you for your feedback. We'll be revamping our article editor experience in 2024, so I expect a few improvements in the area of WYSIWIG :) As for call-outs, the workaround I'd like to suggest is to define the required styling in the theme's CSS sheet and then call the class on the required document. You can find more about customizing the CSS in this article.
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