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Live chat - text formatting options

답변함


2023년 5월 04일에 게시됨

Missing text-formatting and link-embedding options on messages in Zendesk live chat - is this a feature on the pipeline?


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Sarah Darmawan

Zendesk Product Manager

Hello Tanya,

Unfortunately, rich text formatting is only supported on Messaging. There are no plans to support this on Chat.

Hope this helps!

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