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how to have same Company name of webhook trigger for the same account (per subscription)?
2023년 6월 15일에 게시됨
In my case, I want the webhook trigger to send the same organization for a single account no matter which organization the ticket is creating under(like the organization the account belongs to).
I have tried {{ticket.organization.name}} and {{current_user.organization.name}}. But for end users assigned to different organization, the field would be different. Is there any way so that for a single (subscription) account, the same organization name is in the JSON body so that my app can distinguish between different tenants/companies?
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Greg Katechis
Hi Riley! Could you give some more context for what you're trying to accomplish here? I'm not entirely certain I understand the issue at the moment, so the more details, the better!
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JulienSam
Enter the company name you want to use for the webhook triggers. Make sure to follow any character limits or guidelines provided by the platform.
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