We are currently using Zendesk ChatSDK for our mobile applications (both iOS & Android).
We are trying to use tags to flag our chat sessions with specific information like app version, and operating system version etc.
The problem is;
It seems ChatSDK appends new tags cumulatively, which means if user was using v1.2 before (which adds v1.2 tag), and updated our app to new version 1.3 (which also adds v1.3 tag), in the panel we see both v1.2 and v1.3 tags. We expect to see v1.3 only.
We just want to set our tags, not to append.
chatAPIConfiguration.tags = ["v1.3"]
With both methods we get the same result. Are we missing something?
Is there a solution or a better method to use tags for our purpose?
댓글을 남기려면 로그인하세요.