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Zendesk App integration
답변함
2023년 7월 10일에 게시됨
We are currently using Monday.com as a project managing platform and sharing customer inquiries to related teams in order to support customers on time.
Looks like Zendesk is properly integrated into Monday.com already since we can check the ticket link on Monday.com board.
However, we cannot find any sorts of Monday.com link or icon on Zendesk ticket. We can only check the related Zendesk ticket from Monday.com but not the other way.
Is there a way to indicate whether certain Zendesk ticket has been integrated with Monday.com or not?
Thank you in advance.
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댓글 2개
Christopher Kennedy
The Monday.com-Zendesk integration was built by the Monday.com team. For questions about specific features, I recommend reaching out to their support team.
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GB
Hi Ji Hyeon,
We have recently launched the monday.com app on Zendesk which would let you check Monday items inside Zendesk.
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