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Foregoing section container when there is only 1 article

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Victoria Maurin

2023년 8월 24일에 게시됨

Hi team!

Current situation: when a help center only has 1 category, the system does not display the category container, but instead displays only the sections within that category. 

Based on that logic, I have the following suggestion: 

I was wondering if the same logic could be applied when a section contains 1 single article. That way, instead of having to click on the section container and then on the article title, customers will only do 1 click. 

Let me know if you need more information. 

Thanks!

Victoria

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    Anelise Leishman

    +1 this would be great to have. Not only would this reduce the number of clicks for end users, it would overcome the structural limitation where individual articles are not allowed to live in categories.

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