최근 검색

최근 검색 없음

Customer Context Panel: Option to enable it to stay open

image avatar

Michael Pham

2023년 9월 27일에 게시됨

We would like to have the option to enable the customer context panel to be open by default on tickets. 

1

2

댓글 2개

날짜
    image avatar

    Shawna James

    Community Product Feedback Specialist

    Hey Michael thank you so much for taking the time to provide us with this feedback. This has been logged for our PM team to review. I would suggest, per our posting guidelines, that you add a few more details to your feedback. This way we can understand important details like use case, impact, etc. Here is a helpful template to get you started. 
     
    If others would like to see this functionality as well, please express your interest with an upvote or your specific use case in the comments. Thanks again!

    1

    image avatar

    Marialena Barnard

    Zendesk Luminary

    Same. Would like the option to set the customer context panel to open by default when agents open a ticket. I see the article to do this on the standard interface, but not when Agent Workspace is enabled. 

    0

    댓글을 남기려면 로그인하세요.

    원하는 정보를 못 찾으셨나요?

    새 게시물