Permalink on Community comments is not working

Artur Figueiredo

2023년 10월 20일에 게시됨

Hi,

I noticed today that the Permalink option under settings on my Community posts is not working. Is it a Zendesk issue?

Example: https://community.gympass.com/hc/pt-br/community/posts/12045398741011

Thanks,
Artur

댓글 6개

날짜

Brett Bowser

Zendesk Community Manager

2023년 10월 23일

Hey Artur, thanks for bringing this to our attention! It looks like we're able to replicate this on our own Help Center so we have spun up a problem ticket so our developers can take a look.

I'm going to create a ticket on your behalf so we can follow up with you as we find out more.

Cheers!

Artur Figueiredo

2023년 10월 23일

Thanks, Brett Bowser!

Lucy

2023년 10월 25일

We've also had a few users reporting this on our Community. Thanks for raising Artur Figueiredo and for investigating Brett Bowser 😃

Brett Bowser

Zendesk Community Manager

2023년 10월 27일

Thanks for reporting this Lucy! I'll create a ticket for you as well as this is super helpful for tracking how large this issue is. I will also link this to our existing problem ticket.

Cheers!

Artur Figueiredo

2023년 11월 14일

Issue was solved - thanks team!