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Agent didn't get Zendesk invite

답변함


2023년 11월 28일에 게시됨

One of my staff members didn't receive the Zendesk email asking them to sign into Zendesk for the first time and create a log in. How do you get this email re-sent? 


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Cheeny Aban

Zendesk Customer Care

Hi Kate, 

You may resend the email verification by going to the Agent Profile>Primary Email>Resend Verification Email. Here's a screenshot for your reference. 


I hope that helps!

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