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Issue on restoring our company Account

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Davide Donzelli

2024년 1월 12일에 게시됨

dear ZenDesk Support,

in December we had payment issues that, for unknown reasons, we were not able to fix and our account has been closed. Our account number is 187895.

We opened the ticket #12145213 with no answer yet.

We're looking forward some (urgent) feedback on how to proceed.

thanks

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    Davide Donzelli

    dear ZenDesk Support,

    Any news here?

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    Brett Bowser

    Zendesk Community Manager

    Hey Davide, thanks for bringing this to our attention and apologies for the delay! I followed up with our team internally and they just replied to your ticket you have open with us. Can you confirm you received that email? 

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    Davide Donzelli

    Hi Brett, issue solved, thanks for your help!

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    Brett Bowser

    Zendesk Community Manager

    Glad to hear it Davide :).  Have a great rest of your day!

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