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How Timeshift integrates with Zendesk Talk or AWS Connect apps
2024년 2월 12일에 게시됨
Does Timeshift track any activities in Zendesk Talk app?
Does it work the same way as AWS Connect app?
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2024년 2월 12일에 게시됨
Does Timeshift track any activities in Zendesk Talk app?
Does it work the same way as AWS Connect app?
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댓글 3개
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David
Hi Minh,
As of right now, it looks like we're still developing that Talk integration with Tymeshift. They have a legacy integration called Talk+ that synced Talk states among other metrics. Pay attention to our announcement page as more public info/articles will be released on exactly this.
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Minh Le
Hi David,
Does it mean Tymeshift is integrated with Talk via Talked plus?
How about AWS Connect? Do we have any way to send metrics to Tymeshift using an API?
Thanks,
Minh
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David
That's correct.
API info will be released soon under an EAP you can sign up for. No ETA on that just yet.
No info on AWS Connect or not.
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