최근 검색

최근 검색 없음

Feature request - Adding public or internal to Zendesk ticket metric events API

image avatar

Siri Rääf

2024년 2월 20일에 게시됨

Dear Zendesk, 

I would like to request that it is specified whether a ticket metric event is public or internal in the Zendesk ticket metric events API. This would make it possible to calculate first reply time using this API alone, which is currently not possible. 

Thank you!

Siri

0

1

댓글 1개

날짜
    image avatar

    Greg Katechis

    Zendesk Developer Advocacy

    Hi Siri! I've moved this to the feedback forum so that the appropriate team has eyes on this. If they have any follow-up questions, they'll drop you a line here. Thanks for the feedback!

    0

    댓글을 남기려면 로그인하세요.

    원하는 정보를 못 찾으셨나요?

    새 게시물