New podcast: Translating iconic experiences to a digital space—with Aesop’s Carine McGinnity

Hey Zendesk Community,

Are you eager to learn how iconic retail experiences transition to the online world? Then you can't miss our newest podcast episode! Join us as Carine McGinnity from luxury skincare retailer Aesop shares how they're translating their deeply personal in-store experiences to the digital space.

Carine dives into how they're recreating that immersive atmosphere online—challenges, innovation, and all. From the scent and touch of their products to the invaluable conversations with their retail consultants, Aesop's digital transformation journey is truly noteworthy.

After you've tuned in, we're eager to hear your thoughts. What insights did you gain? How are you envisioning experiences in your digital strategies? Let us know in the comments below!

Catch this inspiring episode now on iTunes or Spotify.

Don't miss out—subscribe for more behind-the-scenes looks at how top brands are mastering their digital customer experience. And of course, share your reflections and stay connected for more enriching Conversations with Zendesk.

Happy listening!