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Calendar invites from outlook in not visible in a friendly manner.
2024년 3월 06일에 게시됨
Calendar invites from Outlook are not visible in a friendly manner.
You have to download the attachment and then open it in Outlook to see it, but the Google invite is good. We need a way to stay in Zendesk and not leave it to manage invites from end users. This affects All agents/Admin.
We don't want agents to get distracted by other apps and stay in Zendesk
This happens every time we get sent an invite for meetings.
We don't have a workaround we have to leave Zendesk just to view the invite.
We need a way to see the invite and manage it just like you do with Gmail invites.
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Shawna James
Thank you for taking the time to provide us with your feedback. Can I point you in the direction of our product feedback template? This template has been designed by community members and PM's to help users provide the most accurate details for their feature request so that we can better understand your use case and needs. If you could, we would appreciate you taking the time to update your post and utilize the template.
For others who may be interested in this feature request, please add your support by upvoting this post and/or adding your use case to the comments below. Thank you again!
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