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Explore: How to show two standard calculated attributes (Updates history) in the same row?
2024년 3월 22일에 게시됨
Hi, I have created two calculated attributes in the "Support: Update history" dataset. The results are coming out just fine, the only issue is that the output is coming up in separate rows. I really want to create a report where every ticket accounts to only one row and all the default attributes plus the calculated attributes are shown in just one row.
Expected output:
Actual output:
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댓글 3개
Elaine
Thank you for reaching out to our community!
I'm curious about the attributes that were used and led to the results breaking. I'll go ahead and create a ticket for you to delve deeper into this. You can expect an email from me very soon.
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Andy Jobst
I am experiencing the same challenge when using calculated attributes, along with using the calculated attributes to create calculated metrics. Is there a solution to put these in one row per ticket id?
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Elaine
I'll be creating a ticket for us to further investigate and see if we can do some workarounds! 🙂
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