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Voice Generative AI EAP call transcription + summary

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Vicki Horne

2024년 4월 24일에 게시됨

Hi

 

Currently using the new EAP with the teams - the team like the summary version as this provide a good indication of the call. However the transcript is bring up some interesting features.

This is has all of a sudden starting to transcribe in a different language when the conversation was English - is there a way to turn this off and also due to some accents within the team the transcribe is not so accurate.

Many thanks

 

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    Shawna James

    Community Product Feedback Specialist

    Hey Vicki, it seems that this is EAP feedback for our Generative AI EAP. I have moved your post to that topic for better visibility with our product teams. Thank you and let know if you have any questions!

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