최근 검색

최근 검색 없음

Measuring Success/Effectiveness of Suggested Reply

image avatar

Michael

Zendesk LuminaryUser Group Leader

2024년 4월 29일에 게시됨

How do we measure the success or effectiveness of the suggestion? Is there a way to tell when a suggested reply was used (i.e. a tag is added to the ticket)?

2

1

댓글 1개

날짜
    image avatar

    Michael

    Zendesk LuminaryUser Group Leader

    Amisha Sharma  - Will Suggested Replies get added to the new Explore Dashboard - Zendesk AI: Generative AI Agent Tools

    0

    댓글을 남기려면 로그인하세요.

    원하는 정보를 못 찾으셨나요?

    새 게시물