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Missing possibility to localize system emails
2024년 5월 09일에 게시됨
Emails sent by Zendesk system like Password reset and Password changed emails all allways in English. Default language of our domain is Slovak. Majority of our users don't speak English, so this is a problem for them to understand what the sender wants.
There is no option to change email templates In the Admin Center. Could you add this option into Admin Center?
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댓글 2개
Ingrid Stamm
Great comment, we are hailing from Estonia, so for older generation who doesnt speak or use English on a daily basis, it is the same - people dont always understand what the e-mail is about.
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Shawna James
Thank you for taking the time to provide us with your feedback. This has been logged for our PM team to review. For others who may be interested in this feature request, please add your support by upvoting this post and/or adding your use case to the comments below. Thank you again!
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