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new-request-form doesn't work with v4
2024년 7월 08일에 게시됨
Hello. I tried to upgrade my custom template from v3 to v4, but it doesn't want to show the New request form, giving this error:
TypeError: Failed to resolve module specifier "new-request-form". Relative references must start with either "/", "./", or "../".
I think I have copied the code from github, but I must have missed something. Anyone has a clue?
I have these pages 100% copenhagen default:
- templates/new_request_page.hbs
- script.js
https://developer.zendesk.com/api-reference/help_center/help-center-templates/v3/
https://github.com/zendesk/copenhagen_theme/blob/master/
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댓글 6개
Hellen Fiallos
Having the same issue, did you find a solution?
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Hellen Fiallos
Having the same issue, did you found a solution?
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Niclas gmail
No, I didn't. I am not a web pro, so no ideas…
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Niclas gmail
Did the https://github.com/zendesk/copenhagen_theme/releases/tag/v4.0.1 make a difference for this?
There are afaik no changes in this https://github.com/zendesk/copenhagen_theme/blob/master/templates/new_request_page.hbs
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Abhinav Pandey
For me when I added the required scripts on document_head page then it was resolved.
So just copy the import scripts from default copenhagen theme and add that to your theme on document head page.
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Niclas gmail
Needed to download the /assets too, now it works!
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