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A.A.K.

2025년 1월 16일에 게시됨

Hello ,

 

I am unable to reply to tickets sent via e-mail and these tickets come directly closed.

Is it possible to get information about this? 

 

Best regards.

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    Amine Laaguidi

    Hi A.A.K. 

     

    Maybe you have a trigger that close the ticket once is created. Could you share a screen capture with ticket events?

     

    You can show ticket events following these steps

     

    Regards

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