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Welcome to the Admin User Group Meetup - April 2025 - The BIG One

Come talk with our special guest and break down everything that was announced at Relate!

Explore the path to achieving 80% automation as we break down how agentic AI is redefining resolutions. Discover how to build a robust knowledge foundation, deploy AI agents that autonomously resolve issues, and leverage QA insights with the latest innovations.

What You'll Learn:

Introduction to AI Agents: Uncover the capabilities of Zendesk AI Agents and how they can automate routine inquiries, allowing your team to focus on more complex customer needs.

Enhancing Customer Experience: Learn how AI Agents can significantly improve response times and deliver personalized interactions, ensuring a seamless experience for your customers.

Building a Strong Knowledge Foundation: Understand the importance of a solid knowledge base and how it supports your AI agents in providing accurate and efficient resolutions.

Integration with Existing Workflows: Explore strategies for integrating AI Agents into your current workflows to maximize efficiency and effectiveness in customer support.

Real-World Use Cases: Hear success stories from businesses that have successfully implemented AI Agents, and gain insights into best practices for leveraging this powerful technology.

This interactive session will provide you with the opportunity to ask questions directly to our experts, who will offer insights tailored to your specific needs.

👉 Register Today to secure your spot and discover how Zendesk AI Agents can revolutionize your customer service strategy!

Join us for this insightful deep dive and be part of the conversation shaping the future of customer support with AI. We look forward to seeing you there!

Join us to discover how Zendesk empowers teams like IT, HR, and more to transform employee service for the AI era with the Zendesk Employee Service Suite. Get an exclusive look at our latest innovations, from service catalogs and approvals to AI agents, and find out what’s on the horizon.

What You'll Learn:

• Revolutionize Employee Service: Explore how the Zendesk Employee Service Suite enhances service delivery for teams like IT and HR, driving efficiency and employee satisfaction in the AI era.

• AI-Powered Support: Discover how AI agents are seamlessly integrated into the suite to provide instant assistance, automate routine tasks, and elevate the overall employee experience.

• Innovative Features: Dive into our latest advancements, including a comprehensive service catalog and streamlined approval processes, designed to simplify requests and enhance response times.

• Exciting Announcements from Relate: Get the latest updates from the Relate conference, highlighting new features and enhancements in the Zendesk Employee Service Suite that will redefine employee service.

This interactive session offers you the chance to engage directly with our experts, who will provide insights tailored to your specific needs.

👉 Register Today to secure your spot and learn how Zendesk AI Agents can transform your employee service strategy!

Join us for this enlightening deep dive and contribute to the conversation on shaping the future of employee support with AI. We look forward to seeing you there!