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Feedback - Apps and integrations (Platform)
Share your feedback, ideas and experiences related to the use of apps and integrations (Platform).
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A huge blind spot in my org's Zendesk Data is the amount of time agents are spending merging tickets. It appears that th...
2022년 7월 14일에 게시됨 · Crawford Philleo
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I have had a support ticket with Zendesk (#12095702) about using the help center API's in a ZAF app, and was encouraged ...
2024년 1월 02일에 게시됨 · Jens Herlevsen
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The Zendesk <-> Jira DC connector does not currently have any logging. In order to get early indication of a prob...
2023년 3월 27일에 게시됨 · Brett Connor
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Jira to Zendesk migration
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Both, Jira and Zendesk are powerful tools. But... since Jira is becoming very expensive and is giving up on Jira Serve...
2022년 4월 03일에 게시됨 · Jacek Wizmur
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Feature Request Summary: When using JWT to sign in a user from our system into our Zendesk instance, passing the organ...
2022년 6월 03일에 게시됨 · Mike
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Currently i have built a custom shipping solution directly in zendesk. Id want to have the option of passing an email to...
2024년 3월 22일에 게시됨 · Parth Patel
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Hi there, We use the proactive tickets Zendesk app and were wondering if there were any planned updates to be able to su...
2024년 1월 19일에 게시됨 · David Kristofor Kingsbury
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Hey Team,We wanted to bring this to attention that Salesforce app in Zendesk doesn't support Account Hierarchy Lookup. w...
2024년 1월 19일에 게시됨 · Garima Hans
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Hi At the moment, there is no way to update an end-user phone number in Zendesk support in a way it can be used by t...
2023년 6월 08일에 게시됨 · Yoram
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Feature Request Summary: When using the Answer Bot API, we should have the option to submit a resolution against a spe...
2022년 5월 11일에 게시됨 · Dan Cooper
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