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Discussion - Tips and best practices from the community

Explore and share tips, workflows, customizations, and recipes related to the Zendesk suite of products, all curated from the experiences and insights of fellow Zendesk users.

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Hi everyone, we recently did a customer Q and A session about migrating from Insights to Explore. I chose a couple of qu...

2021년 2월 11일에 게시됨 · Rob Stack

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Prerequisite: Templates: category, Section, Article, Community Post  Use: Random Hi to all, Here, I am sharing ...

2021년 7월 31일에 게시됨 · Ifra Saqlain

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It is becoming increasingly common to see pronouns in social media bios and in email signatures. There are many great re...

2021년 3월 16일에 게시됨 · Dan Sowden

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This is a use case we come across often: Show a dropdown that lists data from a live database. Either loading something ...

2021년 10월 14일에 게시됨 · Alice

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The Goal One of the first things you might notice when transitioning from Insights to Explore is how the data is divided...

2021년 1월 19일에 게시됨 · Marie-Cathrine

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Hi everyone, I’m Rob Stack and I’m a Senior Technical Writer on the Zendesk docs team. Much of my time is taken up worki...

2021년 1월 13일에 게시됨 · Rob Stack

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This article will cover how to offer end-users suitable contact options when they need help while browsing the Zendesk h...

2021년 5월 01일에 게시됨 · Lotus Themes, Zendesk partner for Help Center design and customization

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