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Discussion - Tips and best practices from the community
Explore and share tips, workflows, customizations, and recipes related to the Zendesk suite of products, all curated from the experiences and insights of fellow Zendesk users.
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Sometimes you want to hide or display/show specified content on a ZenDesk template page (e.g., home_page.hbs) to on...
2021년 6월 12일에 게시됨 · Jordan Dayton
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Hi, I would like to create parent and child labels in articles to tie down the broader categories to their sub categorie...
2024년 9월 17일에 게시됨 · Asmita Khan
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Hi all, Suppose I have 3 separate Zendesk accounts serving 3 different brands, respectively. Each Zendesk has one phon...
2024년 8월 20일에 게시됨 · YC L
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Prerequisite: File Name: article_page.hbs, style.css, script.js file Time To Read: Max 2 min Time To Embed: Max 4 min...
2021년 9월 01일에 게시됨 · Ifra Saqlain
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My name is Ben Lucier and I've been a Zendesk customer for as long as I can remember. I wrote this article on my persona...
2013년 1월 04일에 게시됨 · Ben Lucier
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Credit: Unable to source, but it's present in our tenants. Many thanks to the original dev on this! Scenario: You ...
2022년 4월 07일에 게시됨 · Sam
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I have been racking my brain about this. When I open multiple accordions, the text just gets cut off. How can I fix thi...
2024년 9월 10일에 게시됨 · Shadylie Opena
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Is there a way to change the code so the category hero image is different from the home page hero? I'm not sure what cod...
2024년 3월 29일에 게시됨 · Perry,Brittany
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Hi All, My company uses Zendesk across 3 products and I'm bringing a 4th online. This is all within the same brand (i ...
2024년 8월 14일에 게시됨 · Sam Quirke
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Hello, I used to have a target that allowed me to add an action to a trigger. The action was “target>Internal note”. ...
2024년 8월 13일에 게시됨 · Lara Atkins
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