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Feedback - Help Center (Guide)
Share your feedback, ideas and experiences related to the use of the Zendesk Help Center (Guide).
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Hello everyone, I’ve been wanting to run a report on the voting details for some of my guide articles to see who’s down ...
2021년 6월 23일에 게시됨 · Kevin
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I've found out the hard way that if you upload an image into an article, then decide to copy and paste the image into a ...
2021년 4월 20일에 게시됨 · Zoe Goble
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A useful feature would be to allow article templates to be created with pre-populated text. For example, if every new ar...
2021년 3월 30일에 게시됨 · Sam
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The filters currently available for setting up an article verification rule does not include Publication status as a fil...
2021년 4월 05일에 게시됨 · Ryan Boyer
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On our system, we have added a default 6-month expiration date for all published articles. The problem is that KCS I ag...
2021년 4월 12일에 게시됨 · Mary Paez
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Hi, I wanted to provide feedback on the webinar that addresses KCS: The magnifying glass symbol is a bit confusing to...
2021년 4월 05일에 게시됨 · Mary Paez
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When the customer wants to add a comment below our HelpCentre articles, they should register and log in. GDPR vise if t...
2021년 4월 16일에 게시됨 · Ibolya Molnár
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Right now it is impossible to insert an article (or really even view articles from the mobile zendesk app) this needs to...
2021년 4월 28일에 게시됨 · Josh
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IMO, the fact that ZD doesn't have better URL support is somewhat shocking. Here are some examples of what I mean: 1. T...
2021년 4월 19일에 게시됨 · Nick Vincent-Maloney
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We are looking to add an EU hosted help center in addition to our existing US help center. However, there is no option ...
2021년 10월 21일에 게시됨 · John Meyers
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