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Feedback - Help Center (Guide)
Share your feedback, ideas and experiences related to the use of the Zendesk Help Center (Guide).
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We have several customer complaints who sent a message > receive answer bot request > and close their demand by clicking...
2021년 7월 23일에 게시됨 · Dorian
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Hi. I tried to import articles from google docs to Guide and faced that the text is too small or fond bold in art...
2021년 1월 14일에 게시됨 · Danila Slezko
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The problem: Recently when I tried to add a theme by uploading a zipped theme, the import failed, and the error dialog ...
2019년 9월 25일에 게시됨 · Karen D Snyder
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I was wondering if you can provide some direction/customize-able code to be able to implement a left hand search result ...
2016년 11월 24일에 게시됨 · Joakim Lund Andersen
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Articles that receive user comments only show the oldest comment, to which users have to scroll to see the newest. Sort...
2020년 1월 18일에 게시됨 · Jaleel S Beck
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Feature Request Summary: Allow cleanly formatted URLs to be inserted into a chat from Knowledge Capture instead of a f...
2021년 7월 13일에 게시됨 · Dani
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I added German and French languages to my help recently and then created some articles in these languages. Then I realiz...
2021년 8월 20일에 게시됨 · Yulia Ivanova
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Many of our knowledge base users are internal agents or even admins. For agents & admins, links to headers are hidde...
2021년 5월 11일에 게시됨 · Casey Birkholz
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Hi, We manage a lot of Zendesk sites. A crucial part of the workflow for managing articles and developing Guide for sel...
2020년 3월 27일에 게시됨 · Henkka (Pepron)
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This quarter, we’re trying something new with What’s New. Our event now lives on a fresh platform where you can expl...
2021년 8월 20일에 게시됨 · Dave Dyson
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