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Feedback - Help Center (Guide)

Share your feedback, ideas and experiences related to the use of the Zendesk Help Center (Guide).

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Welcome to the Product Feedback Topic for Zendesk's Help Center (Guide)! No one knows our products better than you, ou...

2023년 9월 29일에 게시됨 · Shawna James

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We have launched a new feedback form for your product feedback and feature requests. This format is meant to help our PM...

2023년 9월 29일에 게시됨 · Shawna James

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Please give a quick overview of your product feature request or feedback and note who in your org is affected by this is...

2025년 1월 23일에 게시됨 · Carrie Doring

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Feature Request Summary:  Help Center should have an API endpoint for Article Verification, or attributes within the ex...

2022년 12월 28일에 게시됨 · Sam

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Currently, when my customers follow a section in my Knowledge Base, if I add a new article in this section, they receive...

2015년 2월 06일에 게시됨 · Joris Heuberger

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We would like to request a supported method to have an ‘Internal’ section to the bottom of articles that are visible to ...

2025년 2월 19일에 게시됨 · Stuart French

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Hi, I’m looking for a way to single-source small pieces of content, kind of like Zendesk Content Blocks, but for smalle...

2022년 11월 13일에 게시됨 · Steven Geller

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We migrated our old WordPress-based help site to Zendesk's Help Center.  Our plan was to set up an Nginx wildcard r...

2024년 10월 24일에 게시됨 · Matt Dietsche

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Hi there,   I'd like to add hover over dropdown menus in our help center that reflect the Category/section hierarchy set...

2025년 2월 14일에 게시됨 · Kelly Johnson

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Hi ZD team! We would like to see an internal commenting feature added to Zendesk guide articles. It would be something s...

2020년 8월 14일에 게시됨 · Katie Murray

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