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Feedback - Help Center (Guide)
Share your feedback, ideas and experiences related to the use of the Zendesk Help Center (Guide).
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I would like to customize our end user's log in page. Currently while they are log in, the page is default designed and ...
2023년 3월 21일에 게시됨 · Furkan Gündüz
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I'm aware there is an article on this issue but it is outdated for our theme version (Copenhagen 4.2.3). We have never c...
2024년 12월 19일에 게시됨 · Andrew English
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Feature Request Summary: Comments by Light Agents via Help Center to their own tickets (= where they are the requester...
2022년 3월 01일에 게시됨 · Josef Prandstetter
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It would be great if the bot could narrow the search for articles to a specific section of the Guide in order to optimis...
2025년 1월 30일에 게시됨 · José Antonio Viejo Rodríguez
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Hi Zendesk team!Typing Custom Field into the search box in our help center returns very different suggested results comp...
2025년 1월 30일에 게시됨 · Ben Spry
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We have created a second management permission profile in Guide to allow agents to have additional privileges on article...
2021년 12월 20일에 게시됨 · Ylan Muller
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I see that images in content blocks can now be aligned and formatted with text wrapping; is there a reason that this isn...
2022년 12월 13일에 게시됨 · Renée Meloche
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I see about using Markdown for agents in tickets, but I really really want to be able to type my articles in mark down. ...
2022년 2월 04일에 게시됨 · Lisa Parker
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Need the ability to arrange the promoted articles that display on the homepage. Would love to see this added to the Ar...
2023년 4월 03일에 게시됨 · Jane M Langschied
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Hi Team, We have noticed that Videos on the Help Center can only be displayed through online video streaming platforms ...
2024년 6월 20일에 게시됨 · Atanas Tomov
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