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Feedback - Help Center (Guide)

Share your feedback, ideas and experiences related to the use of the Zendesk Help Center (Guide).

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Welcome to the Product Feedback Topic for Zendesk's Help Center (Guide)! No one knows our products better than you, ou...

2023년 9월 29일에 게시됨 · Shawna James

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We have launched a new feedback form for your product feedback and feature requests. This format is meant to help our PM...

2023년 9월 29일에 게시됨 · Shawna James

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Hello and good morning from a cloudy Denmark! I have a product update feature request.    When my customer goes into the...

2025년 3월 05일에 게시됨 · Mattias Malré

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Hello, In the end-user view, it is not possible to select multiple statuses simultaneously. As a result, clients are req...

2024년 11월 08일에 게시됨 · Benoît VISEUR

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Feature Request Summary: Enable hyperlink rendering for Ticket form submissions. Description/Use Cases: When a u...

2021년 8월 13일에 게시됨 · A.J. Bouchard

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Feature Request Summary:  Make “Lock” icon more clear in terms of meaning. Description:  In Help Center articles, if ...

2024년 3월 25일에 게시됨 · Kirill Akimov

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I need to enable the SLA so that customers can see it in the help center

2025년 1월 27일에 게시됨 · Lucas Almeida

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Feature Request Summary:  Zendesk Help Center should have an option that would allow an end user to see all his request...

2022년 5월 24일에 게시됨 · Nicolas Monchaux

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Our forms would benefit from a conditional Multi-select field.  We currently have multiple check boxes that are conditi...

2022년 10월 17일에 게시됨 · Martha

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The Drop Down field is limited to scrolling and selecting the values. It would be great to have an integrated search to ...

2018년 4월 23일에 게시됨 · Julian

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