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Feedback - Help Center (Guide)
Share your feedback, ideas and experiences related to the use of the Zendesk Help Center (Guide).
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We are excited about the Team Publishing workflow in Guide, but find it sorely lacking any feedback mechanisms between c...
2021년 2월 17일에 게시됨 · Paul McCabe
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At the moment, we can only visualize the metric "Article votes" which stands for the net votes (upvotes minus downvotes)...
2021년 3월 03일에 게시됨 · Mauricio Giraudo
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When using the KC app one should have the ability to search draft articles. Articles that are in draft might still have...
2021년 2월 22일에 게시됨 · Andreas Ramstad
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It would be easier and more productive for the Agents to create knowledge articles when using the KC App by minimizing h...
2021년 8월 11일에 게시됨 · Ahmed Esmat
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Currently, I can't embed videos using video-js. The code editor of the article seems to be designed to automatically del...
2021년 10월 21일에 게시됨 · Eri Ichikawa
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Hi All, ISSUE I believe Zendesk requires vastly improved segregation of users between branded Help Centres. At presen...
2021년 8월 18일에 게시됨 · Stephen
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I'd like to request consideration for a web widget feature, please. I'd like the ability to open a specific article in ...
2021년 1월 22일에 게시됨 · Steve
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We’ve been struggling with translating draft help content for currently published articles. According to our TM rep: "Ba...
2021년 10월 21일에 게시됨 · Suzanne Larkins
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Currently, Contextual Help on the Widget can only display top 3 articles, but it will be more beneficial for users to be...
2021년 10월 18일에 게시됨 · Shino SAOTOME
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What is the problem? Work in progress articles isn't searchable with the Knowledge Center app Why is it a problem? ...
2021년 2월 16일에 게시됨 · Kalle Windefalk
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