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Feedback - Help Center (Guide)
Share your feedback, ideas and experiences related to the use of the Zendesk Help Center (Guide).
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I need to enable the SLA so that customers can see it in the help center
2025년 1월 27일에 게시됨 · Lucas Almeida
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Feature Request Summary: Zendesk Help Center should have an option that would allow an end user to see all his request...
2022년 5월 24일에 게시됨 · Nicolas Monchaux
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Our forms would benefit from a conditional Multi-select field. We currently have multiple check boxes that are conditi...
2022년 10월 17일에 게시됨 · Martha
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The Drop Down field is limited to scrolling and selecting the values. It would be great to have an integrated search to ...
2018년 4월 23일에 게시됨 · Julian
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Please give a quick overview of your product feature request or feedback and note who in your org is affected by this is...
2025년 1월 23일에 게시됨 · Carrie Doring
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Feature Request Summary: Help Center should have an API endpoint for Article Verification, or attributes within the ex...
2022년 12월 28일에 게시됨 · Sam
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Currently, when my customers follow a section in my Knowledge Base, if I add a new article in this section, they receive...
2015년 2월 06일에 게시됨 · Joris Heuberger
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We would like to request a supported method to have an ‘Internal’ section to the bottom of articles that are visible to ...
2025년 2월 19일에 게시됨 · Stuart French
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Hi, I’m looking for a way to single-source small pieces of content, kind of like Zendesk Content Blocks, but for smalle...
2022년 11월 13일에 게시됨 · Steven Geller
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We migrated our old WordPress-based help site to Zendesk's Help Center. Our plan was to set up an Nginx wildcard r...
2024년 10월 24일에 게시됨 · Matt Dietsche
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