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Feedback - Help Center (Guide)
Share your feedback, ideas and experiences related to the use of the Zendesk Help Center (Guide).
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When you assign an article to a user, you have the ability to put a message in the dialog box. I would like to see this ...
2020년 6월 03일에 게시됨 · Ryan Boyer
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In an environment where agents are providing support on several different products, providing customers with only the na...
2021년 3월 16일에 게시됨 · Jonathan Chellis
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Hi guys, Upon starting with Answer Bot, we found that transcripts of the conversation the end-user has with the Answer ...
2019년 11월 07일에 게시됨 · Jalle van Goor den Oosterlingh
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It would be very helpful to be able to duplicate articles from Help Centre Article.
2020년 6월 24일에 게시됨 · Sancor Seguros
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Images link broke randomly, I asked support and got different solution, therefore the causes are multiples and most of t...
2021년 8월 06일에 게시됨 · Loic Narbonne
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I find that I regularly try to upvote a feature request in the help center here and I see the upvote count drop because ...
2019년 10월 24일에 게시됨 · Dan Cooper
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- Filter for language would be helpful as this exists within the Guide > Manage Articles > Needs Verification but not in...
2019년 9월 30일에 게시됨 · Gemma Atkins
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For those of you who have been editing help articles for more than six months, I'd like to know if you've noticed a chan...
2021년 7월 23일에 게시됨 · Maddy Bloomer
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Hi Recently (starting two days ago), we had several feedbacks from german speaking customers with their browser's local...
2021년 3월 19일에 게시됨 · Peter Hochstrasser
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I need to have and would like the ability to create a hyperlink to a file on a server share. We have some html stati...
2021년 3월 19일에 게시됨 · Harold Roberts
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