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Announcements

Follow this topic for timely updates about the Zendesk Community and general Zendesk information. Stay informed about new features and initiatives, and join the conversation with fellow community members. Together, let's foster a more informed and connected Zendesk Community.

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Hey there Zendesk community! We are excited to announce the upcoming Zendesk AI Summit, happening on October 9th. Prepar...

2024년 8월 07일에 게시됨 · Brett Bowser

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Hello Community, Happy Zendesk Showcase day in New York City!We are thrilled to announce an Early Access Program (EAP) f...

2023년 10월 04일에 게시됨 · Brett Bowser

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Update: Merging suggestions is now generally available. See Merging related tickets based on suggestions (https://suppor...

2024년 3월 13일에 게시됨 · Shawna James

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Happy Monday my fellow community friends! I'm excited to share that we have launched an new early access program for Ent...

2023년 10월 09일에 게시됨 · Brett Bowser

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Dear Zendesk Community members, We are thrilled to announce the new open EAP for Side Conversation Child Tickets Enhance...

2024년 9월 23일에 게시됨 · Shawna James

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Hello,   When will we have certification for Zendesk for administrator in Portuguese or Spanish?   Thanks!    Att,

2024년 9월 05일에 게시됨 · Roger Souza

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Get your early access pass! We're excited to announce that Zendesk Relate 2024 is scheduled for April 16-18 in the ci...

2023년 11월 09일에 게시됨 · Brett Bowser

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Hello everyone! The Zendesk WFM team is thrilled to announce access to a new program for tracking agent productivity. Le...

2024년 7월 23일에 게시됨 · Shawna James

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Join us on August 1st for an exciting event, "How to Prepare Your Team for AI-Driven CX." Discover best practices to get...

2024년 7월 18일에 게시됨 · Devan La Spisa

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Hello,   I'm following the instructions provided in an email about the above issue. In mobile SDK in settings we have no...

2024년 5월 28일에 게시됨 · Nathalie

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