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Feedback - Chat and Messaging (Chat)
Share your feedback, ideas and experiences related to the use of chat and messaging (Chat).
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We are unable to sign into our dashboard and our website chat has been shut down all day. I have repeatedly asked for a...
2023년 10월 26일에 게시됨 · Swag
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Currently, we have chat-based triggers (e.g. after 3 minutes of no reply), and we are considering switching to Messaging...
2022년 12월 27일에 게시됨 · Jeremy Mifsud
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Agents are currently able to change their status no matter of the status of other agents meaning that it is possible for...
2022년 2월 03일에 게시됨 · Ria Harris
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Request: Allow the default icon to be changed for the system responses generated by messaging/chat triggers. Problem: ...
2024년 3월 11일에 게시됨 · Joshua Bentley
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Hi, I'm working on Zendesk messaging integration for iOS app. When I start a new conversation, it always displays the c...
2023년 7월 28일에 게시됨 · Cong Hd
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When knowledge base articles are restricted, users are unable to add images in the chatbot. Zendesk Guide does not provi...
2025년 2월 12일에 게시됨 · Kashif Qadrii
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Currently, we have on our site a URL hyperlink that opens our chat widget for the customer. We are in the process of goi...
2022년 9월 09일에 게시됨 · Will Yolen
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Please give a quick overview of your product feature request or feedback and note who in your org is affected by this is...
2025년 2월 07일에 게시됨 · Alex Duffey
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In our messaging app, it currently keeps a record of message history. Is there a way to disable this feature? Once a con...
2024년 8월 16일에 게시됨 · Michael Koerner
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Please give a quick overview of your product feature request or feedback and note who in your org is affected by this is...
2024년 5월 08일에 게시됨 · Bobby Koch
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