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Feedback - Chat and Messaging (Chat)
Share your feedback, ideas and experiences related to the use of chat and messaging (Chat).
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Hi, I'm working on Zendesk messaging integration for iOS app. When I start a new conversation, it always displays the c...
2023년 7월 28일에 게시됨 · Cong Hd
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When knowledge base articles are restricted, users are unable to add images in the chatbot. Zendesk Guide does not provi...
2025년 2월 12일에 게시됨 · Kashif Qadrii
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Currently, we have on our site a URL hyperlink that opens our chat widget for the customer. We are in the process of goi...
2022년 9월 09일에 게시됨 · Will Yolen
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Request: Allow for the creation of triggers in Messaging to warn customers of impending time out. We would like to be a...
2024년 2월 28일에 게시됨 · Joshua Bentley
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Please give a quick overview of your product feature request or feedback and note who in your org is affected by this is...
2025년 2월 07일에 게시됨 · Alex Duffey
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In our messaging app, it currently keeps a record of message history. Is there a way to disable this feature? Once a con...
2024년 8월 16일에 게시됨 · Michael Koerner
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Please give a quick overview of your product feature request or feedback and note who in your org is affected by this is...
2024년 5월 08일에 게시됨 · Bobby Koch
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Hi everyone - hoping this gets some traction as a ZD update The question I raised to ZD Support: Is it possible to cre...
2025년 2월 09일에 게시됨 · Nikki Mier
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Currently, all time-based triggers are available for Chat, but not for Messaging. This is probably related to the fact t...
2024년 4월 22일에 게시됨 · Marius Wilhelmi
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We keep getting complaints from our customers that the zendesk chat widget attach button is not very user-friendly. It ...
2024년 4월 04일에 게시됨 · Mor Gazith
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