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Feedback - Chat and Messaging (Chat)
Share your feedback, ideas and experiences related to the use of chat and messaging (Chat).
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We want to be able to insert links into Flow Builder in a visually appealing way. It would be great if there was either...
2022년 2월 02일에 게시됨 · Permanently deleted user
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As a Zendesk Administrator, I would like the option to restrict agents from changing their Display Name, as we use first...
2021년 5월 25일에 게시됨 · Kyle Pinkley
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Please give a quick overview of your product feature request or feedback and note who in your org is affected by this is...
2023년 10월 10일에 게시됨 · Ethan Smith
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Olá, Quero sugerir que as mesmas funcionalidades do envio de mensagem para e-mail e formulário fossem disponibilizadas...
2025년 2월 20일에 게시됨 · (MK) Supermercados Pague Menos
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Agents in a one-man department are not receiving sound notifications for incoming messaging sessions. Instead, the chats...
2025년 2월 25일에 게시됨 · Alina Anton
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We have configured business hours and are using the business hours steps in our flow builder. However, our team may not ...
2023년 4월 14일에 게시됨 · Mira
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I am the person who originally posted this request and it was marked as Answered when it doesn't seem to have truly been...
2020년 9월 25일에 게시됨 · Andrew Lo
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Many of our customers use default dark mode for their web pages. Unfortunately, unlike mobiles SDKs, messaging web widge...
2025년 2월 18일에 게시됨 · AntonMi
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We changed to the new version of Zendesk. In the previous version, the interaction with the chat were available as event...
2023년 7월 20일에 게시됨 · Roel Bongartz
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We are currently unable to implement Messenger due to the following: - Ticket requests are limited to registered users...
2025년 2월 10일에 게시됨 · Matthew Surowiec
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