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Feedback - Chat and Messaging (Chat)
Share your feedback, ideas and experiences related to the use of chat and messaging (Chat).
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Hello, We're looking into integrating chat on our current support system. I've noticed adding a Proactive Greeting is q...
2016년 10월 04일에 게시됨 · Altea Chua
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Hello Team!Please consider adding the function of translating the "Concierge" widget into other languages.We have a few ...
2021년 1월 19일에 게시됨 · Kirill Ivanov
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I have started using Zendesk and have it all set up and working. However, the chat widget on certain pages is not requir...
2021년 6월 10일에 게시됨 · Todd
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We need to check the data that how many chats were solved by the agents, but at present, there isn't this kind of survey...
2020년 6월 27일에 게시됨 · Fiona
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English Translation added by Zendesk Community Team" I would like the customer to be able to make a notification sound ...
2021년 5월 12일에 게시됨 · Enishi
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チャットボットが最終的に「Talk to a human」という選択肢を与えますが、 その際、日本語訳が「人間の担当者を希望」というなっており、日本語のユーザーにはとても違和感がある日本語訳となっています。修正お願い致します。
2021년 5월 14일에 게시됨 · Enishi
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I miss being able to see chat tags in the list of chat history. It's annoying to have to go into every single chat to...
2021년 5월 04일에 게시됨 · Andreas Maarslet Rosenfalck
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I would love to see a text to chat feature built in to Zopim in the future so that a visitor could text chat through the...
2016년 9월 07일에 게시됨 · John Leutermann
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It is necessary that the agent who is responding through the live chat can be supported from the knowledge base and that...
2020년 9월 28일에 게시됨 · Andrés Fernandois
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Integrated iOS SDK, real-time chat with the customer service system, iOS mobile phone is not real-time update chat recor...
2021년 6월 03일에 게시됨 · Ukex Global Group 北京今链科技有限公司
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