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Feedback - Chat and Messaging (Chat)

Share your feedback, ideas and experiences related to the use of chat and messaging (Chat).

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Please give a quick overview of your product feature request or feedback and note who in your org is affected by this is...

2024년 10월 24일에 게시됨 · Richard J

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Feature Request Summary:  Possibility to insert a step which request the upload of a file and make it easily accessible...

2023년 9월 26일에 게시됨 · Tim Leder

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Hi Team,    Can we please have conditional fields/formatting available within Messaging?    Having the same functionalit...

2024년 12월 10일에 게시됨 · Afton Rupert

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As an E-Commerce Brand operating in multiple countries, it is very important to us that we address customers in the lang...

2023년 11월 08일에 게시됨 · Elina

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Hello everyone, I am reaching out to gather support for a feature that could significantly enhance our experience with t...

2024년 12월 05일에 게시됨 · Blair Sonnek

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There's a number of Accessibility elements on the Zendesk Messaging widget that don't meet the Accessibility standards, ...

2024년 12월 05일에 게시됨 · Route 101 Admin

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Hi Zendesk Community,   I'm writing to suggest a new feature for Zendesk Chat: banner notifications.   The Problem: Curr...

2024년 11월 27일에 게시됨 · CJ A.

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Feature Request Summary: Make it possible to copy and paste flow builders between production and sandbox instances. De...

2022년 1월 13일에 게시됨 · 小林正左子

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First off. It is super cumbersome and confusing having ticket triggers and chat triggers. The next issue is chat trigger...

2022년 9월 30일에 게시됨 · Jason Walker-C

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Recently, we changed our WhatsApp channels to the native format with Zendesk. We have several numbers that are specific ...

2024년 6월 05일에 게시됨 · Vinicius Henrique da Silva

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