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Feedback - Reporting and analytics (Explore)
Share your feedback, ideas and experiences related to the use of reporting and analytics (Explore).
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Currently, to get a list of articles by agent and the number of accesses (views) of those articles per monthb - we have...
2021년 2월 23일에 게시됨 · Mary Paez
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I need the ability to report on the field "Linked problems", not sure why a system field would be missing in Explore. E...
2021년 9월 09일에 게시됨 · Tina Yates
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Are there any plans to combine the Knowledge Capture and Knowledge Base Datasets? Use Case: I would like to break dow...
2021년 2월 15일에 게시됨 · Chandra Mullineaux
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Hi, I am facing an issue where I want to remove many of the queries that are used in a specific Dashboard. These querie...
2021년 9월 23일에 게시됨 · WRO Jacuk-Zurak, Marta
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I can see sections, but I can't see categories in the Zendesk Explore Knowledge Base.Without categories, it's completely...
2021년 4월 22일에 게시됨 · 平中 大次郎
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I hope to see the option to see all article upvotes and downvotes in the future. Currently, these will be calculated to ...
2021년 2월 16일에 게시됨 · Karmen Koit
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What is the problem? We can not measure which internally (for our agents) published articles are linked in tickets W...
2021년 3월 04일에 게시됨 · Kalle Windefalk
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When adding a data filter in the Explore dashboardYou can use "updater's name" etc.But the choices will include the name...
2021년 5월 06일에 게시됨 · 蘇詩婷
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Hi there, I've noticed that we can't use the Drill in function straight in the dashboards, can only use it in queri...
2021년 9월 08일에 게시됨 · Vladimir P
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I think I have found a bug in FIND() when creating a standard calculated attribute in Explore. Scenario:I have two tick...
2021년 9월 24일에 게시됨 · Terje Nilima Monsen
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